Fix Netflix Crash on Roku

Roku is known to be one of the most used streaming devices on which a person can access several thousand apps, including Netflix. Surprisingly, a common complaint has been registered by several Roku users-Netflix keeps crashing out of the blue. Certainly, this proves to be quite annoying, notably at the juncture of the movie or series that one is watching. Well, thankfully, there are quite a few easy fixes you can try to get rid of this problem.

Read More: Download Netflix APK 

Why Does Netflix Crash on Roku?  

Some of the various probable causes for Netflix to stop working on the Roku are:  

1. Outdated App – The application hasn’t been updated for quite some time, and hence, it might not be playing along well with the respective Roku OS that supports it.  
2. Software Bugs – Some bugs might have entered the device’s firmware or system software of the Roku.  
3. Overloaded Cache – Excessive temporary data tends to freeze and then shut down apps.  

Internet connectivity–At times, the internet connectivity can be missing or very weak on the device running the Roku app, hence lead to interruptions when streaming content from Netflix.

Heating of Device –Continuous use of the device may result in the Roku device heating up, causing applications to freeze.

How to Fix Netflix Crashing on Roku

1. Restart the Roku Device

Settings > System > System Restart. 

Unplug it from the power outlet for 30 seconds and then plug it in. 

2. Update Netflix App

Usually, outdated apps tend to crash. To do so, search for Netflix updates within the Roku Channel Store and install the latest version. 

3. Update Roku Software  

Settings > System > System Update.  

Any Roku firmware updates pending should be installed.

4. Uninstall and Reinstall Netflix 

Choose the Netflix app using your Roku remote. Then, when you have the asterisk (*) button pressed, opt to Remove, and once you confirm, uninstallation will be done. Then, reboot your device and reinstall from the Channel Store.

5. Clear Cache on Roku  

It’s a miracle worker in clearing any device’s cache and may just be the charm recipe to rectify all issues with Netflix.  

Home (5 times), Up (1 time), Rewind (2 times), and Fast Forward (2 times).  

That should clear the cache and reboot it.  

6. Check Internet Connection

Recommended minimum speed: 5Mbps for HD, 15–25Mbps for 4K Ultra HD.

Take it out of the socket for 10 seconds and put it back in, or see if it has a WAN Ethernet connection. 

 7. Do Not Overheat 

Make sure your Roku device has enough room around it. Be sure not to place it on top of other warm devices.

8. Reset to Factory (Last Resort)

If all the methods above have proven fruitless, you will be forced to take your device back to the manufacturer’s settings; just go to Settings > System > Advanced system settings > Factory Reset.

Read More: Download Netflix Old Versions 

Conclusion

This is a very common issue that is faced, and most of the time, solvable. Your Netflix tends to crash on your Roku. More often than not, refreshing the app, checking the Wi-Fi connection, and clearing the cache would have it up and running in no time again, streaming smoothly. If nothing else, then deleting Netflix and then installing it freshly or resetting the Roku can be done to get over those deep glitches. After the process, you can again go on bingeing on your favorite shows.

FAQ’s 

What causes Netflix to crash on Roku?

App glitches, slow internet, or outdated software

Can updating Roku fix the problem?

Most of the crashes do go away after updating Roku.

Do I have to reinstall Netflix?

Yes, sometimes rebooting clears the cache and hidden errors.

Can slow Wi-Fi make Netflix crash?

Definitely bad or unstable internet makes Netflix stop.

Is it true that clearing the cache helps?  

Sure, it refreshes Roku, so apps run more smoothly.